![]() I'm afraid that this new version is too flaky for me and consequently, with regret, I have uninstalled the product from my PC and cancelled my trial subscription. I used Adobe Standard XI on my old PC for 9 years with no issues or errors. Acrobat Standard DC is a very expensive product (£150 subscription per year), so I was looking for some more positive action in order to make me persevere with it. I expected you to be giving me a response along the lines of: yes Adobe recognise the problem and will have an updated ready by (date). It failed on first and subsequent use and when exploring these Adobe Support pages I found lots of people reporting the same issues. As I said in my report, my PC is a brand new HP Envy PC and I installed Adobe Acrobat Standard as one of my first setups. The Acrobat Standard is currently available for windows. I am a little disappointed that the only solution you are offering is to uninstall the product and then re-install it. DC basically stands for documents cloud and is a one-time purchase called Acrobat Pro 2017. This window has an option to send an error report to Adobe, which I selected. After a short wile a window opens saying "Sorry, an error has occured". When in Creative Cloud, make sure you are in the 'All apps' section and in the 'Desktop' tab at the top of the window. Create, edit, and sign documents with Acrobat Standard DC, and use Document Cloud services to accomplish more-in the office or on the go. Open Creating Cloud and sign in if it doesnt log you in automatically. Every time I open the app now it opens in a window containing the File etc menus at the top with the rest of the window a black screen. Click on the app drawer under 'Web Apps & Services' and install Creative Cloud. ![]() The only way out is to go to Task Manager and end the task there.ģ. Clicking on OK just causes the error window to be re-displayed. This window has one option, which is "OK". I decide to navigate around a few menus in the app whereapon a small window opens which said "An Error has occurred". I open up the app and all looks as expected. I have been able to print this file many times using other pdf viewers.Ģ. On selecting Print, a small window opened which told me it couldnt print the document. I clicked on a pdf file within File Explorer and the Adobe app opened and displayed the document. ![]() Right-click and navigate to New > DWORD Value. ComputerHKEYLOCALMACHINESOFTWAREPoliciesAdobeAdobe AcrobatDCFeatureLockDown. Paste the following address into the Registry Editor. Type Regedit and tap Enter to open Registry Editor. I have encountered several errors when using the software, which are as follows:-ġ. Heres how to do it: Press Win + R to open the Run command. Microsoft Windows 10 (32 bit and 64 bit), Windows 8, 8.1 (32 bit and 64 bit). Thank you for replying to my fault report. Adobe Acrobat Standard DC is de ideale software.
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